034: Leading teams at all levels

In this Jam Session, I sit with Ken Miller, President and CEO at NASCO Healthcare. Ken is a transformational leader with more than 30 years of experience. Ken started his career as a sales representative and worked his way up through various positions of increasing responsibilities with companies such as Upjohn, Roche, and Novo Nordisk, to mention a few. His vast executive experiences landed him leadership positions in both the U.S. and Switzerland.

Key Takeaways:

  • You can be successful in business, if in fact you’re able to satisfy both needs: the need to satisfy yourself personally (like financially), as well as professionally
  • You may get the work done but don’t do it at the expense of losing the team at the same time
  • Understand the diversity of your team, and then leverage that to become a high-performing team
  • It’s ok to take yourself out of your comfort zone and into an environment where you are less familiar. It is a little bit disruptive, and as a result, it teaches you how to be agile and adaptive
  • As a senior leader, include your team in the development of strategy. This way, you all believe in it and can hold each other accountable to attain it
  • Don’t be afraid to make mistakes and ask for help from your colleagues
  • As leader, you may not always have all the facts needed to make decisions. Build trust and empower your team so that they feel safe about bringing you the facts
  • Lastly, if you want or need more facts, figure out how to ask the right questions

About the author, Rob

Rob Fonte is the founder and President of Sarto Leadership Group, whose reputation has been built on being a transformational leader and inspirational coach with a passion for developing others. His twenty-year career spans across multiple disciplines including leading award-winning sales teams. Rob is an academically trained Executive Coach certified by The University of Texas and the International Coach Federation.