089: Coaching to different generations, with Kim Catania

In this episode, I sit with Kim Catania, a successful strategic and leadership development consultant, to discuss the challenges and nuances of coaching and leading the younger generations in the workforce, specifically Millennials and Generation Z. Kim is member of LTEN, the Healthcare Businesswomen’s Association, and is a guest lecturer at Sacred Heart University.

We dive into the distinct characteristics of each generation, emphasizing the impact of technology on Gen Z’s learning style and preferences. The conversation highlights the importance of adapting coaching approaches to align with the preferences of these generations, emphasizing open-ended questions, quick and efficient communication, and the incorporation of technology in learning and development. The discussion also touches on the evolving concept of work-life balance and the need for leaders to understand and accommodate the expectations of the younger workforce.

Key Takeaways:

  • Adapt Coaching Styles: Tailor coaching approaches to suit the preferences of Millennials and Gen Z, incorporating open-ended questions and interactive methods rather than a directive style.
  • Embrace Technology: Leverage technology in coaching and learning programs, recognizing the preference of younger generations for quick, bite-sized information and interactive platforms.
  • Prioritize Work-Life Integration: Recognize the shift from traditional work hours to a more flexible and 24-hour approach, understanding the importance of work-life integration for the younger workforce.
  • Encourage Continuous Learning: Foster a culture of continuous learning and development, acknowledging the rapid pace of change and the desire of Millennials and Gen Z to acquire new skills and knowledge.
  • Build Emotional Intelligence: Emphasize emotional intelligence in leadership, as younger generations exhibit heightened self-awareness and a desire for meaningful, well-rounded success.
  • Acknowledge Diversity and Inclusion: Address the importance of diversity, equity, and inclusion in the workplace, recognizing that these aspects hold significant value for Millennials and Gen Z.
  • Provide Immediate Feedback: Align with the preference for quick feedback, incorporating timely and constructive feedback into coaching sessions to keep younger employees engaged and motivated.
  • Encourage Patience and Perseverance: Recognize the importance of instilling patience and perseverance in Millennials and Gen Z. These generations, accustomed to quick information and feedback, may benefit from understanding the value of experience and learning through challenges over time. Encourage them to embrace the journey, make mistakes, and grow from experiences, emphasizing that success often involves patience and the ability to navigate setbacks.





Leadership Jam Sessions' Executive Producer, James Christie

When James is not busy leading commercial teams in the biopharmaceutical industry, you can find him behind the scenes orchestrating all that happens for his brainchild - The Leadership Jam Session Podcast. As our Executive Producer, James' background of more than 20 years in Marketing, Sales, and Training, combined with a passion for business and leadership education, have all inspired the very direction we take with delivering our content. James holds a Master’s degree in Organizational Leadership from Gonzaga University.