What If Your Greatest Leadership Strength Is Showing Vulnerability?

In this Leadership Jam Session, we welcome Jason Ross, a psychotherapist specializing in relationships, trauma, and wellness. Jason brings a unique perspective to leadership by exploring vulnerability, authenticity, and mental resilience—qualities he sees as essential, especially for leaders guiding teams through uncertain times.

In this episode, Jason and I dive into the art of emotional intelligence and how being vulnerable can build stronger, more resilient teams.

 

Embracing Vulnerability as a Strength

Jason challenges the idea that vulnerability is a weakness, describing it as a key trait that distinguishes great leaders. “How much of yourself do you want to really make vulnerable?” he asks, acknowledging that openness can make leaders more relatable and authentic. Vulnerability isn’t about exposing weakness; it’s about modeling self-awareness, which builds connection and trust with team members.

In Jason’s view, true connection comes from leaders who aren’t afraid to “show their colors” and work on their own growth. This authenticity inspires teams to feel supported and motivated.

Why Emotional Intelligence is Essential for Leadership

While many leaders know about emotional intelligence, Jason highlights how it’s more than a catchphrase. It’s about demonstrating genuine empathy, managing stress, and maintaining open, respectful communication with team members. Leaders who can empathize with their teams not only enhance performance but also create a work environment where people feel seen and valued.

Jason stresses that emotional intelligence isn’t innate for everyone, especially in leaders who may feel pressured to “have all the answers.” For those looking to develop this skill, Jason suggests focusing on “learning through listening” and using feedback to gain insight into their teams’ needs.

Building Trust Through Self-Reflection

A recurring theme in Jason’s approach is self-reflection. Leaders must look inward to understand their own behaviors, especially those that may unintentionally create barriers with their teams. By examining their own defense mechanisms, leaders can break down obstacles to healthy attachment with team members and foster an environment where trust can flourish.

Jason also points out that healthy leadership goes hand in hand with humility. Leaders who admit mistakes, or even that they don’t have all the answers, create a culture of transparency, which reinforces trust and openness across the organization.

Leading Through the Pandemic: Prioritizing Connection and Resilience

During times of crisis, leaders often take on the role of an informal therapist. The emotional demands of managing people through uncertainty can be intense. Jason’s advice? Stay emotionally connected with your team. Encourage open communication and create safe spaces for people to share their experiences.

He notes that “staying emotionally connected” with loved ones and colleagues alike can make a significant impact on mental resilience. Leaders who create this culture of open dialogue help prevent burnout and anxiety, both in the short and long term.

Key Takeaways 

– The power of vulnerability in building trust (00:12:16)
– The role of emotional intelligence in leadership (00:05:38)
– Self-reflection as a tool for authentic leadership (00:10:26)
– How to support team resilience during challenging times (00:20:50)
Jason’s insights emphasize that leadership goes beyond managing people; it’s about connecting on a human level. Tune in to hear more about his journey and why vulnerability, empathy, and authenticity are the keys to leading with impact.

Leadership Resources

How are the leaders at all levels of management tackling the toughest challenges each day? Learn more at: https://sartoleadershipgroup.com

About the host, Rob Fonte

Rob Fonte is the founder and President of Sarto Leadership Group, whose reputation has been built on being a transformational leader and inspirational coach with a passion for developing others. His twenty-year career spans across multiple disciplines including leading award-winning sales teams. Rob is an academically trained Executive Coach certified by The University of Texas and the International Coach Federation.